Privacy Policy

SpokesX Privacy Policy

Last updated: August 5, 2026

SpokesX ("SpokesX", "we", "us", or "our") respects your privacy and protects your personal information. This Privacy Policy explains how we collect, use, store, share, and protect personal information when you use the SpokesX website, applications, API, and related services.

By using the Service, you confirm that you have read and agree to the processing practices described in this Privacy Policy. If you do not agree, stop using the Service.

1. Information we collect

We may collect the following kinds of information:

Information you provide

• Account information such as your name, email address, login credentials, avatar, and team or workspace name.
• Content information such as copy, prompts, scripts, reference materials, cover copy, titles, tags, and asset notes that you submit.
• Uploaded assets such as images, audio, video, documents, and associated metadata.
• Publishing information such as one-click upload tasks, target platform, publish time, title, description, and tags.
• Feedback and communication information such as support tickets, feedback, Q&A, and information you share when contacting support.

Information collected automatically

• Device and log information such as IP address, device identifiers, browser type, operating system, access time, request logs, crash logs, and performance data.
• Usage records such as page views, feature clicks, generation counts, export records, upload records, task status, and error information.
• Cookie and similar technology data used to keep you signed in, remember preferences, and understand how the Service is used.

Information from third parties

• When you sign in with a third-party account or authorize a publishing platform, we may receive account profile data, authorization data, and API response data from that platform.
• When you enable views, likes, comments, shares, or similar monitoring features, we may receive related statistics from the platforms you authorize.

2. How we use information

We use information only when it is lawful, appropriate, and necessary, mainly to:

• provide, maintain, and improve the Service;
• generate AI content, scripts, assets, videos, or other results you request;
• support one-click upload, account linking, task scheduling, and publishing callbacks;
• sync and display views, engagement, and conversion-related statistics;
• protect account security, manage risk, and troubleshoot issues;
• analyze product usage and improve features and experience;
• send service notices, system messages, updates, and security alerts;
• respond to questions, complaints, feedback, and rights requests; and
• comply with applicable laws, regulations, and supervisory requirements.

3. AI content generation

The Service can generate AI content. To complete a generation task you start, we may process:

• the prompts, scripts, brand information, and reference assets you submit;
• any images, videos, audio, or documents you upload;
• intermediate results, version records, and export results created during the generation process; and
• anonymized or de-identified usage data used to improve the generation experience.

Do not upload another person's personal information, trade secrets, or other content you do not have the right to process. If the assets you upload include another person's likeness, voice, or other personal information, make sure you have the necessary permission or another lawful basis.

4. One-click upload and account authorization

When you use one-click upload, you may need to authorize us to access a third-party account or API. In that case, we may collect and use:

• authorization tokens, account identifiers, and required information returned by the platform;
• upload task information, upload results, failure reasons, and retry records; and
• published content links, review status, and callback status.

We access third-party platform data only within the scope you authorize and only to complete upload, publishing, and result delivery for you. The third-party platform's own privacy policy also applies.

5. Views and other analytics

If you use views monitoring, dashboards, or performance tracking, we may collect or sync:

• views, completion rate, likes, comments, shares, saves, and similar metrics;
• work IDs, platform IDs, links, publish time, and sync status; and
• aggregate statistics and trend data related to content performance.

We use this data only to help you understand content performance, make operating decisions, and improve future creation.

6. How we share, transfer, and disclose information

We do not sell your personal information. We may share your information only when:

• you give clear consent or direct us to do so;
• it is necessary to provide the Service and we need to share it with cloud, storage, AI model, analytics, messaging, or upload platform providers;
• we must comply with law, legal process, or a lawful government request;
• we need to protect our users, the public, or the safety of people, property, and the Service; or
• it is part of a corporate reorganization, merger, acquisition, or asset transfer as required by law.

We require recipients to handle information according to our instructions and the law, and to use appropriate confidentiality and security measures.

7. Cookies and similar technologies

We may use cookies, local storage, pixels, and similar technologies to:

• keep you signed in;
• remember your preferences;
• measure visits and usage; and
• improve page performance and product experience.

You can manage cookies in your browser settings, but disabling some cookies may affect how certain features work.

8. Storage and retention

We keep personal information only for as long as needed to fulfill the purposes described in this Policy, or for any period required by law. After that period, we delete, anonymize, or otherwise securely handle the information.

For generation tasks, upload records, and monitoring data, we usually keep the data until you delete the relevant content, close your account, or we no longer need it for service and compliance purposes.

9. Data security

We use reasonable technical and organizational measures to protect your personal information against unauthorized access, use, disclosure, modification, or destruction, including:

• encryption in transit;
• access controls and permission management;
• security auditing and anomaly detection;
• minimum-necessary access; and
• regular security checks and backup management.

No internet environment is completely secure, and we cannot guarantee that information will be 100% secure in every situation.

10. Your rights

Subject to applicable law, you can usually:

• access, copy, and correct your personal information;
• delete your personal information;
• withdraw your consent;
• close your account;
• restrict or object to certain processing; and
• receive a portable copy of the information you authorized us to process.

To exercise these rights, contact us using the details at the end of this Policy. We may need to verify your identity before handling your request.

11. Minors

SpokesX is primarily intended for adults. If you are under 18, please use the Service only with a parent or guardian's consent and guidance. We do not knowingly collect personal information from minors; if we discover that we did, we will delete it as soon as reasonably possible.

12. Third-party services and links

SpokesX may connect to third-party services such as sign-in, cloud storage, AI models, video publishing platforms, and analytics services. Those third-party services handle their own privacy policies and terms, and you should review them before use.

13. Cross-border transfers

If your personal information must be processed on servers outside your country or through third-party services in other countries, we take the necessary steps allowed by law and obtain consent where required.

14. Changes to this Policy

We may update this Privacy Policy when the product changes, laws change, or our business changes. If the changes are significant, we will notify you through an in-product notice, email, or another appropriate method. Your continued use of the Service means you accept the updated Policy.

15. Contact us

If you have questions about this Privacy Policy, your personal information, or your rights, contact us at [email protected].

If you think our processing is not correct, you may also send a complaint or suggestion through the same contact method.